FAQ
Q: Where is the check in location?
A: Check-in is located at 226 Lewers St. on the second floor. Elevator and escalator access can be found just outside of Yard House Restaurant or Hokulani Waikiki.
Q: what time is check-in?
A: Check-in Time: 30 minutes before departure. We ask that guests be punctual. Guests will be escorted from the check-in location to the boat for boarding 15 minutes before departure.
Q: what should i bring on my sail?
Sunglasses/Eyewear
Camera
Towel (snorkel sails)
Longsleeve (weather dependent)
Hat
ID (21 and over)
Easy to remove shoes for the barefoot, beach boarding
Q: Do you provide fins on the snorkel trip?
A: We provide snorkels, masks, fins and snorkel vests to get you out there exploring all the remarkable sea life below!
Q: is there storage on the boat?
A: Yes, we have dry cubbies behind the bench seats, large enough to store shoes, backpacks, and purses.
Q: can i sail if i'm pregnant?
A: Yes, we regularly have expecting mothers aboard, but check with your doctor for your own situation.
Q: are all trips family friendly?
A: Yes, however our Sunset Cruise is "all inclusive" and a lively time! We strive to keep everything PG including edited music. Friday Sunset Sails are reserved for ages 21+
Q: is tip included in the ticket?
A: No, tip is NOT included. It is customary to tip your crew 15-20%. If they were working hard and you had the time of your life, show them some aloha!
Q: do you ever see sharks when snorkeling?
A: Yes, but it's very rare and when we do, they are small and friendly White Tip Reef Sharks that have no interest in us.
Q: can i rent the holokai for a private event?
A: Absolutely, charter pricing is available on request. You can call our reservation line at (808) 922-2210 or email reservations@sailholokai.com
Q: is there sunscreen onboard?
A: Yes, we provide complimentary high quality non-toxic, reef safe sunscreen to everyone, on every sail.